Privacy policy

Last Updated: 08/18/2025

At OnTrack Physical Therapy & Wellness Clinic (“we,” “us,” or “our”), safeguarding your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.ontrackphysicaltherapy.com, its subdomains, and associated online/social media platforms.

Information We Collect

• Personal Information: When you reach out through contact forms, schedule appointments, or engage with our online services, we may collect personal details such as your name, email address, phone number, and relevant health information necessary to deliver quality care.
• Usage Data: We gather data about your interactions with our website, including IP address, browser type, pages visited, and access times, to enhance site functionality and user experience.
• Cookies & Tracking: Our site may utilize cookies and similar technologies to personalize your experience and monitor website performance. You can manage your cookie preferences through your browser settings.

How We Use Your Information

• To provide, maintain, and improve our services
• To respond to inquiries and schedule appointments
• To communicate important updates, clinic news, and marketing promotions (with your consent)
• To comply with legal and regulatory requirements
• For internal analytics and site optimization

How We Share Your Information

We do not sell or rent personal information to third parties. Your data may be shared:

• With authorized service providers assisting in website operations or appointment scheduling, under strict confidentiality agreements
• As required by law, court order, or to comply with government requests
• To protect the rights, safety, and well-being of our patients and staff

Data Security

We implement industry-standard security measures to safeguard your information from unauthorized access, alteration, or disclosure. However, please be aware that no internet transmission is completely secure.

Third-Party Links

Our website may include links to external sites or social media platforms not operated by us. We encourage you to review their privacy policies separately, as we cannot control their content or practices.

Your Rights & Choices

You have the right to:

• Request access to or correction of your personal information
• Withdraw consent for communications or marketing at any time
• Request deletion of your personal data, subject to legal and regulatory obligations

For any requests, please contact us using the details provided below.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review periodically for updates.